Questions are welcome. Technical waffle is not required.
Find clear answers for small service businesses about pricing, content, security, accessibility, hosting, SEO, analytics and launch times.
Getting started questions.
What kinds of businesses is Hello Websites for?
The service is designed for small service businesses, including tradespeople, cleaners, property services, dog walkers, pet sitters, groomers, trainers, tutors, consultants, photographers, beauty professionals and other local specialists.
How quickly can my website be ready?
Most straightforward brochure websites can be delivered in as little as one week once all information, images and approvals have been supplied.
Do I need to write all the content myself?
No. You provide the important facts and the content can be shaped into clear customer-friendly copy for you to review.
Do I need to understand websites or SEO?
No. The service is designed for non-technical small service business owners and technical decisions are explained in plain English.
Can you use my existing logo and colours?
Yes. Existing brand assets can be used if the files are suitable. Logo design is also available as an optional extra.
Packages and amendments questions.
What is included in every package?
Every package includes a responsive website, UK eco hosting, a standard domain, SSL, security headers, initial SEO setup, Google Analytics 4, Google Search Console and ongoing amendments.
What does one set of amendments mean?
It means one grouped request containing reasonable text or image changes. New pages and major changes are quoted separately.
Can I change package later?
Yes. The support level can be reviewed as the business grows, subject to the service agreement.
Who owns the website and domain?
Ownership, cancellation and transfer arrangements are confirmed clearly in the service agreement before work starts.
SEO, AI and analytics questions.
What is included in the SEO setup?
It includes unique page titles, meta descriptions, heading structure, canonical links, an XML sitemap, robots.txt, structured data and internal linking.
Can you guarantee first place on Google?
No reputable provider can guarantee a specific ranking. The website will have strong foundations and the higher plans include ongoing optimisation.
What makes the website AI friendly?
Clear headings, direct answers, structured data and a logical layout help search engines and AI assistants understand the services.
Will Google Analytics load before cookie consent?
No. Google Analytics 4 is disabled by default and its script loads only after a visitor explicitly accepts analytics cookies.
Security and accessibility questions.
Is the website secure?
Every package includes HTTPS through SSL, security headers, dependable hosting and lightweight static code.
What does accessible mean?
It means making the website easier to use for people with different needs, including keyboard access, readable contrast, clear structure and reduced motion.
Is the website fully responsive?
Yes. Pages are designed for phones, tablets, laptops and larger desktop screens, with an accessible burger menu on smaller screens.
What is eco hosting?
The website is hosted on UK based infrastructure powered by renewable energy.
Send it over in plain English.
You will get a straightforward answer without a technical sales pitch.
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